What to do in case of Claim
Report you claim before leaving Mexico to:01 800 019 6000 from a Mexican Phone
1 888 212 7642 from a US Phone
Documents that you’ll need
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Attention in USA*
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HDI Seguros is committed to reach the complete
satisfaction of our customers in case of claim, offering efficiency
and personal attention. To achieve this goal, we have an expert team
focused to solve the problems of our clients when they have a claim.
Our call center works 24 hours a day, 7 days a week, and it has bilingual customer representatives.
HDI Call Center received the claims reports from any city of Mexico and immediately assigns a representative of the company (adjuster) to attend and help the insured in the place where the claim took place.
HDI Seguros has an agency national network and vehicle repair body shops.
Legal assistance national service.
Hospital National Network and Medical assistance in the main cities of Mexico.
Road assistance in case of lack of gasoline, flat tire, mechanical breakdown, locksmith, etc.
Our call center works 24 hours a day, 7 days a week, and it has bilingual customer representatives.
HDI Call Center received the claims reports from any city of Mexico and immediately assigns a representative of the company (adjuster) to attend and help the insured in the place where the claim took place.
HDI Seguros has an agency national network and vehicle repair body shops.
Legal assistance national service.
Hospital National Network and Medical assistance in the main cities of Mexico.
Road assistance in case of lack of gasoline, flat tire, mechanical breakdown, locksmith, etc.